Who we are
Our website address is: https://housingforrent.org.
Effective Date: December 20, 2019
Last Updated: December 20, 2019
1. Introduction
This privacy policy (the “Privacy Policy”) is designed to inform users of the Housingforrent, Inc. website and any related smartphone or mobile application, including Housingforrent Pro (collectively, the “Website”), about how Housingforrent, Inc. (“Housingforrent”, “we” or “us”) gathers and uses Personal Information submitted to Housingforrent through the Website. Housing for rent will take reasonable steps to protect user privacy consistent with the guidelines set forth in this Privacy Policy and with applicable U.S. laws. In this Privacy Policy, “user” or “you” means any person viewing the Website or submitting any Personal Information to Housingforrent in connection with using the Website. The term “Landlord” means any user who is a landlord, landlord representative, broker, property manager, or and sub-lessor who lists a property for rent on the Website. The term “Tenant” means persons who search, apply, contact, or otherwise review properties for rent on the Website.
By using the Website, you are indicating your consent to this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THE WEBSITE.
Defined terms not defined herein shall have meanings ascribed in the California Consumer Privacy Act (the “CCPA”), the regulations to the CCPA, and Housingforrent’s Terms and Conditions.
2. How We Collect, Use, and Share Information
Summary of Housingforrent’s Collection, Use, and Disclosure of Information
Housing for rent is an apartment search platform that maintains an online real estate marketplace designed to connect prospective Tenants and Landlords and to offer the services listed in Housingforrent’s Terms and Conditions (Housingforrent’s “Services”). To provide you with Housingforrent’s Services, we must collect and process your information, including your Personal Information. Your privacy is important and we are committed to protecting information that identifies you personally. The types of information we collect, use, and disclose depend on how you want to use Housingforrent.
If you are a Tenant, you may provide us or our Service Providers with Personal Information such as identifiers; employment, criminal, financial, and rental histories; financial information; and your rental preferences. We use this information to connect you to Landlords that you may be interested in renting from; to verify your background information for Landlords; to process your rental applications and payments; to improve and customize Website functionality; and more.
We share some of the information that you provide with Landlords, Service Providers, and other third parties with whom you instruct us to share information. We may also sell certain Personal Information to marketing partners and advertisers, as specified below.
If you are a Landlord, you may provide us or our Service Providers with Personal Information such as identifiers; bank account information; and information about your business and your properties. We use this information to connect you to Tenants who may be interested in renting from you; to verify information about your properties; to process rental applications and payments; to improve and customize Website functionality; and more. We share some information that you provide with Tenants, Service Providers, and Third Party syndicators such as Facebook Marketplace. We may also sell certain Personal Information to marketing partners and advertisers, as specified below. Table of Housingforrent’s Collection, Use, and Disclosure of Information
Below is a table that explains what Personal Information we have collected over the past twelve months (as of the effective date of this Privacy Policy), the sources of the information, why we collect the information, and what Third Parties and Service Providers we give the information to.
WHAT WE COLLECT | WHO WE GET IT FROM | WHY WE COLLECT IT | WHO WE GIVE IT TO |
---|---|---|---|
Identifiers, including but not limited to:namecurrent and former addresses (business and personal)email address Housingforrent User IDIP addressdriver’s license number and statedate of birthsocial security number or EIN | We collect this information directly from you when you:view the Website (IP address only)register for an account with Housingforrentcommunicate with Housingforrent and view emails from Housingforrent list properties for rent on the Websiteapply to rent properties on the Websitecomplete a renter profilecomplete a rental applicationWe may also collect this information from:our financial technology Service Providers when you use Housingforrent to process rental paymentsour background and credit-checking Service Providers when you ask us to verify your identity, obtain your credit history, screen your background, and check your criminal and eviction historiesThird Party content syndication sites such as Facebook Marketplace or Walk Scoreaffiliated websites such as PadMapper, Inc. (“PadMapper”) | We use this information to:operate the Website and provide Housingforrent’s Services to youcommunicate with youfacilitate communications and agreements between Tenants and Landlordsprovide customer service, support, and account securitydetect and investigate fraud, bugs, and security risks, and to comply with legal obligationsimprove Website functionality, product offerings, and customer experiencepersonalize or customize your experience using the Websiteprocess transactionsrun your credit report and obtain your credit score when you authorize us to do sorun your background screening and obtain your criminal and eviction history when you authorize us to do soperform analytic analysis to measure performance, improve performance, and to better market our Website and Servicespersonalize, measure, and improve our marketing and advertising | We share identifiers with the following categories of persons in the following circumstances:with other users and Third Parties when you direct us to. For example, a Tenant may direct Housingforrent to share their information with a Landlordwith financial technology Service Providers when you direct us towith background and credit-checking Service Providers when you direct us towith other Service Providers who help operate our Websitewith business partners with whom we jointly offer products or services. The information shared is limited to what is needed to provide the product or servicewith subsidiaries and affiliated businesses such as PadMapperWe sell identifiers to the following categories of persons in the following circumstances:we may sell your email address and phone numbers to our marketing partnerswe may sell your IP address to advertising networks who place advertisements that appear directly on your browser |
Background Information, including but not limited to:employment historyeducational historycriminal historyeviction and tenancy historypet informationwhether you have ever had bedbugspersonal referencesemergency contact informationvehicle information | We collect some of this information directly from you when you:apply to rent properties on the Websitecomplete a renter profilecomplete a rental applicationour background and credit-checking Service Providers when you ask us to verify your identity, obtain your credit history, screen your background, and check your criminal and eviction historiesWe may also collect this information from: | We use this information to:provide information about Tenants to Landlords so that Tenants can apply to rent a property and Landlords can decide whether to rent the property to a Tenant | We share this information with the following categories of persons in the following circumstances:with Landlords, when you direct us towith background and credit-checking Service Providers when you direct us toWe do not sell this information |
Financial Information, including but not limited to:credit scorecredit and debit card information (including Apple Pay)income, financial resources, and debt informationownership of propertybank and financial account information, including logins and account numbersrent payment information, such as the payment instrument used, date and time, payment amount, and more | We collect some of this information directly from you when you:apply to rent properties on the Websitecomplete a renter profilecomplete a rental applicationWe may also collect this information from:our financial technology Service Providers when you use Housingforrent to process rental paymentsour background and credit-checking Service Providers when you ask us to verify your identity, obtain your credit history, screen your background, and check your criminal and eviction historiesyour bank or financial institution, when you direct them to share the information with us | We use this information to:provide information about Tenants to Landlords so that Tenants can apply to rent a property and Landlords can decide whether to rent the property to a Tenantprocess rental payments | We share this information with the following categories of persons in the following circumstances:with Landlords, when you direct us towith background and credit-checking Service Providers when you direct us towith financial technology Service Providers when you direct us toWe do not sell this information |
Geolocation Data, including but not limited to:precise or approximate location as determined through data such as your IP address or mobile device’s GPS | We collect this information directly from you when you use the Website | We use this information to:improve Website functionality, product offerings, and customer experiencepersonalize or customize your experience using the Websiteperform analytic analysis to measure performance, improve performance, and to better market our Website and Servicespersonalize, measure, and improve our marketing and advertising | We may sell your geolocation data to advertising networks who place advertisements that appear directly on your browser |
Protected Classifications, including but not limited to:age | We collect this information directly from you when you:complete a rental application We may also collect this information from:our financial technology Service Providers when you use Housingforrent to process rental paymentsour background and credit-checking Service Providers when you ask us to verify your identity, obtain your credit history, screen your background, and check your criminal and eviction histories | We use this information to:run your background screening and obtain your criminal and eviction history when you authorize us to do soprocess rental payments | We share this information with the following categories of persons in the following circumstances:with Landlords, when you direct us towith financial technology Service Providers when you direct us towith background and credit-checking Service Providers when you direct us toWe do not sell this information |
Commercial Information, including but not limited to:your records of personal propertyproducts or services you have purchased, obtained, or consideredyour rental preferences, including details about the properties you have applied to rent, information about roommates, and information about any guarantors or co-signerswhat listings you set alerts for, “favorite,” and messagedmessages about properties listed on Housingforrent sent through third-party syndication platforms such as Facebook Marketplaceinformation regarding your preferences as a Landlordproperty listing information (including address, description, and photos)rental payment information (including term of the lease, type of lease and monthly rent amount)messages sent through Housingforrent | We collect this information directly from you when you:register for an account with Housingforrent list properties for rent on the Websiteapply to rent properties on the Websitecomplete a renter profilecomplete a rental applicationsend messages on the Website and through Third Party syndication platforms | We use this information to:create Landlord profiles that Tenants can viewcreate a page for a listing to be viewedprovide information about Tenants to Landlords so that Tenants can apply to rent a property and Landlords can decide whether to rent the property to a Tenantimprove Website functionality, product offerings, and customer experiencepersonalize or customize your experience using the Websiteperform analytic analysis to measure performance, improve performance, and to better market our Website and Servicespersonalize, measure, and improve our marketing and advertising | We share this information with the following categories of persons in the following circumstances:with Landlords, when you direct us towith Tenants, when you direct us toWe do not sell this information |
Biometric information, including but not limited to:photos of yourself | We collect this information directly from you when you add a photo of yourself to your account or post photos of yourself to the Website | We use this information to help you identify yourself to other users | We share this information with the following categories of persons in the following circumstances:Landlords or Tenants, when you direct us toThird Party content syndication sites such as Facebook Marketplace or Walk Scoresubsidiaries and affiliated businesses such as PadMapperWe do not sell this information |
Internet or other electronic network activity information, including but not limited to:Web Tracking Information. This includes information such as cookies, web beacons, or pixel tags that give us information about your browser and browsing history, search history, and how you interact with our Website, advertisements, and emails | We collect this information:directly from you when you use the Website or open emails from usfrom advertising networks such as Facebook or Google with whom we advertise Housingforrent’s Services and Website | We use this information to:detect and investigate fraud, bugs, and security risks, and to comply with legal obligationsimprove Website functionality, product offerings, and customer experiencepersonalize or customize your experience using the Websitetarget advertisements to our existing usersperform analytic analysis to measure performance, improve performance, and to better market our Website and Servicespersonalize, measure, and improve our marketing and advertising | We share this information with the following categories of persons in the following circumstances:advertising Service Providers who analyze the performance of our advertisementsWebsite Service Providers who analyze the performance of the Website and how users interact with the WebsiteWe may sell this information to advertising networks to enable advertisers to serve you ads for their products and services on other websites |
Audio, electronic, visual, thermal, olfactory, or similar information, including but not limited to:photos and videos of your property listingsyour business logos | You may provide some of this information to us when you:complete your Landlord profilepost a listing on Housingforrent | We use this information to:create Landlord profiles that Tenants can viewcreate a page for a listing to be viewed | We share this information with the following categories of persons in the following circumstances:Tenants, when you direct us toThird Party content syndication sites such as Facebook Marketplace or Walk Scoresubsidiaries and affiliated businesses such as PadMapper |
Inferences that Housingforrent draws based on your Personal Information that allows us to create a consumer profile about you | We create this information based on the information that we collect, as described in this Privacy Policy | We use this information to:improve Website functionality, product offerings, and customer experiencepersonalize or customize your experience using the Websitetarget advertisements sent by Housingforrent to our existing users. | We do not sell this information |
Additional Disclosures About Housingforrent’s Use of Information
- Your Disclosures to Third Parties: You may use Housingforrent’s Website to share Personal Information with Third Parties directly. For example, you may provide Landlords with your Personal Information when you contact them regarding an apartment or apply to rent the apartment. You may also click links on Housingforrent’s Website that take you to a Third Party’s website. Housing for rent is not responsible for the privacy practices of Third Parties or the content of Third-Party websites. Users should be aware of this when they share information with Third Parties on our Website or when they leave our Website to share information. Users should read the Third Parties’ privacy statements, as this Privacy Policy applies solely to personal information collected by Housingforrent.
- Aggregated or De-identified Data: We may sell or share aggregated or de-identified information that cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular user.
- Legal Requests: We may access, preserve, and share your Personal Information with regulators, law enforcement, or others in the following circumstances:
- In response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so.
- When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Services, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property, or Services), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse, and other harmful activity on and off our Services.
3. What Are My Rights Regarding My Personal Information?
The CCPA gives California residents certain rights with respect to their Personal Information. Housing for rent believes that all users should have the rights provided by the CCPA, and is extending CCPA rights to all of its users.Summary of User Rights
Users have the right to:
- Request information about our collection, use, and disclosure of their information (a “Request to Know”), including:
- the categories and specific pieces of Personal Information we have collected about the user;
- the categories of sources from which we have collected the user’s Personal Information;
- the business or commercial purpose for collecting or selling the user’s Personal Information;
- the categories of Personal Information we have sold about the user; and
- the categories of Third Parties with whom we have shared, disclosed for a business purpose, or sold the user’s Personal Information, and which categories of Personal Information we have sold to which categories of Third Parties.
- Opt-out of the sale of their Personal Information (a “Request to Opt-Out”).
- Opt-in of the sale of their Personal Information (a “Request to Opt-In”).
- Request that we delete their Personal Information (a “Request to Delete”).
We will not discriminate against users for exercising their rights under the CCPA.
In accordance with the CCPA, Landlords who provide Housingforrent with their Personal Information in their capacity as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government agency do not have the right to submit a Request to Know or Request to Delete.“Request to Know” Rights
Users may submit a Request to Know by completing the form provided at http://www.Housingforrent.com/contact or by emailing Housingforrent at info@Housingforrent.com.
Users may submit two types of Requests to Know: (1) A request for the specific pieces of Personal Information that Housingforrent has collected about you in the past twelve months; or (2) a request for the categories of Personal Information that Housingforrent has collected about you in the past twelve months, and how Housingforrent has used and disclosed your information.
When you submit a Request to Know, we may ask you to provide certain pieces of information in order to verify your identities, such as your name, email address, and phone number. If you submit a Request to Know for the specific pieces of information that Housingforrent has collected about you, we may also require you to submit a signed declaration under the penalty of perjury stating that you are the consumer whose Personal Information is the subject of the Request to Know.
If Housingforrent is able to verify your identity, we will respond to your Request to Know by (a) providing the requested information; or (b) explaining why the CCPA does not require us to provide the requested information. If Housingforrent is unable to verify your identity, Housingforrent will respond by explaining why it cannot verify your identity. We will confirm receipt of your Request to Know within 10 days and will respond to your Request to Know within 45 days. If a response requires additional time, we will notify you of the basis for the delay and may extend our response period up to an additional 45 days.
If the CCPA requires us to provide the information requested, we will provide the information free of charge and in a readily useable portable format. We have no obligation to provide Personal Information to you more than twice in a 12-month period. If a Request to Know or series of Requests to Know are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Know, or may refuse to process the Request(s) to Know.“Request to Opt-Out” Rights
Users may opt-out of the sale of their Personal Information by completing the form provided at http://www.Housingforrent.com/contact or by emailing Housingforrent at info@housingforrent.com. You may be required to provide certain information to verify your identity and so that we can process your request. We will only use that information for purposes of processing the Request to Opt-Out.
Within 15 days of receiving a Request to Opt-Out, we will:
- Not sell your Personal Information unless and until you subsequently provide express authorization for the sale of your Personal Information.
- Notify all Third Parties to whom we have sold your Personal Information within 90 days prior to our receipt of your Request to Opt-Out that you have exercised your Right to Opt-Out, and instruct them not to further sell your Personal Information.
- Not ask for permission to sell your Personal Information for 12 months after receiving the Request to Opt-Out.
“Request to Opt-In” Rights
Users who have opted out of the sale of their Personal Information may opt back into the sale of their Personal Information by completing the form provided at http://www.Housingforrent.com/contact.“Request to Delete” Rights
Users may submit a Request to Delete by completing the form provided at http://www.Housingforrent.com/contact or by emailing Housingforrent at info@Housingforrent.com When you submit a Request to Delete, we may ask you to provide certain pieces of information in order to verify your identities, such as your name, email address, and phone number. If Housingforrent is able to verify your identity, we will respond to your Request to Delete by (a) deleting your Personal Information and, if applicable, directing any of our Service Providers to delete your Personal Information; or (b) explaining why the CCPA does not require us to delete your Personal Information. Housingforrent may choose to delete Personal Information by de-identifying, aggregating, or completely erasing the Personal Information. We will specify the manner in which we delete your Personal Information.
If a Request to Delete or series of Requests to Delete are manifestly unfounded or excessive, we may charge a reasonable fee for processing the Request(s) to Delete, or may refuse to process the Request(s) to Delete.Authorized Agents
Users may submit Requests to Know, Requests to Opt-Out, and Requests to Delete through an Authorized Agent. Unless the Authorized Agent provides Housingforrent with a power of attorney executed by the user, Housingforrent may require the user to verify their identity with Housingforrent and/or to provide Housingforrent with written confirmation of the Authorized Agent’s authority to make the request.
4. Minors
Housingforrent’s Services are not designed to be used by persons under 18 years of age. If you are under the age of 18, you are not permitted to use this Website. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@Housingforrent.com.
For purposes of the CCPA, other state laws governing the collection and use of minors’ personal information, and the Children’s Online Privacy Protection Act (“COPPA”), Housingforrent does not have actual knowledge that it collects, maintains, or sells the Personal Information of minors of any age.
5. Security
We use reasonable security precautions to protect the security and integrity of your Personal Information, both during transmission and once we receive it, in accordance with this Privacy Policy and applicable law. We encrypt transmissions of Personal Information through the Website using secure socket layer technology (SSL). However, no method of electronic storage or Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
6. Accessibility
Any person with a disability that prevents or restricts them from accessing this Privacy Policy through Housingforrent’s Website may request a copy of this Policy in an alternative format by contacting Housingforrent at support@Housingforrent.com.
7. Website Visitors from outside the United States
Housing for rent and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Website, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to such laws.
8. Statement Regarding the GDPR
Housing for rent is not currently subject to the General Data Protection Regulation (EU) (“GDPR”). Housing for rent does not act as either a controller or processor of personal data provided by EU data subjects, as those terms are understood under the GDPR. Housing for rent markets and provides its products and services to entities and individuals based in the United States. Housing for rent does not have a presence in the European Union, and does not offer or otherwise market any products or services to individuals based in the EU. Although Housingforrentis not subject to the GDPR, Housingforrent takes seriously its customers’ privacy and is committed to protecting Personal Information in accordance with this Privacy Policy and applicable law. Should you have any questions, please do not hesitate to contact us at support@Housingforrent.com.
9. Terms and Conditions
This Privacy Policy forms part of and is subject to, the provisions of Housingforrent’s Terms and Conditions, available at https://www.Housingforrent.com/terms
10. Amendments
Housing for rent may modify or amend this Privacy Policy from time to time. If we make any material changes, as determined by Housingforrent, to this Privacy Policy, including in the way in which Personal Information is collected, used or transferred, we will notify you by e-mail to the address specified in your Housingforrentprofile or by means of a notice on the Website prior to the change becoming effective.
11. Contact Information
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to support@Housingforrent.com.